Estrutura componentes pedidos

Field	Type	Description	optional	Searchable
code (unique)	string	Código do pedido.	required	true
external_code	string	Identificador externo do pedido.	required	true
invoice_number	string	Número da nota fiscal.	not required	true
placed_at	date	Data do pedido.	not required	false
store_source	Object	Fonte do pedido. requer duas keys: code: string - not required name: string - not required	not required	false
store_target	Object	Destino do pedido. requer duas keys: code: string - not required name: string - not required	not required	false
channel	Object	Canal do pedido. requer quatro keys: id: ObjectId - not required code: string - required name: string - not required image: string - not required	required	false
final_status_type	enum	Status do pedido. Duas possíveis opções: "CANCELED" "COMPLETED"	not required	false
final_status_at	date	Data do status final do pedido.	not required	false
elapsed_time	number	Tempo decorrido do pedido.	not required	false
status_code	string	Código do status do pedido.	not required	false
status_updated_at	date	Data do status atualizado do pedido.	not required	false
step_code	string	Código do status atualizado do pedido.	not required	false
status +	Object	Status do pedido.	not required	false
customer +	Object	Dados do cliente.	required	false
identifiers	Object	Identificadores do pedido.	not required	false
metadata	Object	Metadados do pedido.	not required	false
totals +	Object	Total do pedido.	not required	false
conditions +	array	Condições do pedido.	not required	false
workflow +	object	Workflow do pedido.	required	false
items_count	number	Quantidade de itens no pedido.	required	false
sort_date	date	Data de ordenação do pedido.	not required	false
sla	number	Tempo de SLA do pedido.	not required	false
sla_overdue_date	date	Data de SLA do pedido.	not required	false
status_overdue_date	date	Data de status do pedido.	not required	false
logistic_id	ObjectId	Identificador global do logístico.	not required	false
last_interaction	object	Última interação do pedido. user_id: ObjectId - required user_name: string - required interacted_at: date - required	not required	false
order_items	array	Itens do pedido.	not required	false
order_trackings	array	Itens do pedido.	not required	false
order_payments	array	Pagamentos do pedido.	not required	false
order_comments	array	Comentários do pedido.	not required	false
order_logistics	object	Logísticas do pedido.	not required	false
invoices	array	Notas do pedido.	not required	false

Exemplo em JSON

{
  "code": "ORD12345",
  "external_code": "EXT-001",
  "invoice_number": "INV-2025-001",
  "placed_at": "2025-08-13T14:30:00Z",
  "store_source": {
    "code": "SRC01",
    "name": "Loja Origem"
  },
  "store_target": {
    "code": "TGT01",
    "name": "Loja Destino"
  },
  "channel": {
    "_id": "64b7f2c7a2f7d8e9f1a12345",
    "code": "ONLINE",
    "name": "E-commerce",
    "image": "https://example.com/image.png"
  },
  "final_status_type": "delivered",
  "final_status_at": "2025-08-13T15:00:00Z",
  "elapsed_time": 3600,
  "status_code": "DELIVERED",
  "status_updated_at": "2025-08-13T15:10:00Z",
  "step_code": "STEP05",
  "status": {
    "_id": "64b7f2c7a2f7d8e9f1a54321",
    "code": "ST01",
    "name": "Finalizado",
    "color": "#00FF00",
    "tracking_id": "64b7f2c7a2f7d8e9f1a67890",
    "tags": ["final", "entregue"]
  },
  "customer": {
    "_id": "64b7f2c7a2f7d8e9f1a11111",
    "code": "CUST001",
    "name": "João Silva",
    "email": "joao@example.com",
    "phone": "+55 11 99999-9999",
    "document": "12345678900",
    "document_type": "CPF",
    "address": {
      "zipcode": "01000-000",
      "street": "Rua Exemplo",
      "city": "São Paulo",
      "state": "SP",
      "number": "123",
      "complement": "Apto 45",
      "neighborhood": "Centro",
      "country": "BR",
      "coordinates": [-46.6333, -23.5505],
      "contact_name": "Maria Souza",
      "contact_phone": "+55 11 98888-8888"
    }
  },
  "identifiers": {},
  "metadata": {},
  "totals": {
    "balance": 0,
    "discount": 10.5,
    "shipping": 20,
    "subtotal": 200,
    "total": 209.5,
    "virtual_balance": 0,
    "virtual_discount": 0,
    "virtual_shipping": 0,
    "virtual_subtotal": 0,
    "virtual_total": 0
  },
  "conditions": [
    {
      "kind": "promo",
      "code": "PROMO10",
      "label": "Desconto 10%",
      "caption": "Promoção especial",
      "description": "Desconto aplicado por campanha",
      "value": 10,
      "factor": 0.1
    }
  ],
  "workflow": {
    "filters": {},
    "steps": [
            {
            "name": "Example Step",
            "code": "STEP001",
            "description": "This is a step",
            "allocation_time": 10,
            "users_groups": [
                {
                "source_id": "SRC123",
                "name": "Group A",
                "description": "Main group",
                "has_full_product_access": true,
                "users": [
                    {
                    "id": "64bfc2f21a7b8e001f9d1234",
                    "name": "John Doe",
                    "roles": ["admin", "editor"]
                    }
                ]
                }
            ],
            "users": [
                {
                "id": "64bfc2f21a7b8e001f9d5678",
                "name": "Jane Smith"
                }
            ],
            "status": [
                {
                "_id": "64bfc2f21a7b8e001f9d9999",
                "code": "ST001",
                "name": "Approved",
                "color": "#00FF00",
                "tags": ["done", "success"],
                "notify": true,
                "enabled": true,
                "outcome": "success"
                }
            ],
            "scopes": ["scope1", "scope2"],
            "locker": false,
            "editable": true
            }
        ],
        "code": "WF001",
        "name": "Example Workflow",
        "description": "Workflow description",
        "tags": ["tag1", "tag2"],
        "enabled": true,
        "default": false
  },
  "items_count": 3,
  "sort_date": "2025-08-13T14:00:00Z",
  "sla": 48,
  "sla_overdue_date": "2025-08-15T14:00:00Z",
  "status_overdue_date": "2025-08-15T14:00:00Z",
  "logistic_id": "64b7f2c7a2f7d8e9f1a22222",
  "last_interaction": {
    "user_id": "64b7f2c7a2f7d8e9f1a33333",
    "user_name": "Carlos Almeida",
    "interacted_at": "2025-08-13T15:30:00Z"
  },
  "order_items": [],
  "order_trackings": [],
  "order_payments": [],
  "order_comments": [],
  "order_logistics": {},
  "invoices": []
}